Hi Terry!
This is a distortion of the facts.
The facts are:
We tuned your 392 .
During tuning, you spun a bearing, as a result you elected to drop in a 454 stroker months later without any email correspondence in between
Because of it being outside the 90 day window you agreed to, as per all tuning purchases, we disclosed that this would be considered a re-tune.
This is consistent with our policy that you acknowledged prior to purchase.
The bearing failure was unfortunate, but the re-tune was to cover additional time required to tune your latest setup.